Privacy Policy

1. Information We Collect

• Contact data: name, corporate email, phone.
• Professional and business data: company name, industry sector, objective within the industry (including information provided in demonstration forms).
• Navigation data: IP address, approximate geographical location, browser type, device used, pages visited, and time spent on the site.
• Information provided in custom forms: data voluntarily entered for contact, registration, commercial requests, or product demonstrations.

2. Purposes of Collection

• To fulfill requests made through forms (such as the demonstration form).
• To contact you for sending proposals, scheduling meetings, and continuing the commercial process.
• To improve the browsing experience and personalize content.
• To respond to questions and provide support.
• To send commercial and institutional communications, when authorized.
• To ensure security, detect suspicious activities, and prevent fraud.
• To comply with legal and regulatory obligations.

3. Data Sharing

Your personal data is not sold or commercialized. Sharing occurs only in the following situations:

• Legal or regulatory requirement: compliance with court orders or determinations from competent authorities.
• Partners and service providers: operational support (such as CRM and marketing automation tools), under a confidentiality agreement.
• Internal Bclouder teams: customer service, sales, and marketing, when necessary to process requests.

4. Information Security

• Data encryption.
• Restricted access control.
• Continuous monitoring of systems and processes.

5. Data Subject Rights

In accordance with the General Data Protection Law (LGPD), you can exercise the following rights:

• Request access to your personal data.
• Correct, update, or supplement information.
• Revoke previously granted consents.
• Request the deletion of data, when applicable.
• Obtain information about the sharing and processing of data.

6. Use of Cookies

We use cookies and similar technologies to ensure essential website functionalities, analyze browsing statistics, and personalize content. You can manage your cookie preferences directly in your browser.

7. Demonstration Form

By filling out the demonstration form available on our website, you voluntarily provide contact information, professional, and business data. This data is used exclusively for:

• Contacting you and presenting our services.
• Personalizing the demonstration according to your company's needs.
• Sending commercial information related to Bclouder, when consent is given.

You can, at any time, request the deletion of this data or change your communication preferences.